Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to www.iamroyaltransport.com, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we collect from individuals who use our transportation and courier services.

1. Information We Collect:

  • Personal Information: We may collect personal information, such as names, addresses, phone numbers, email addresses, and payment information, from clients when they book transportation or courier services.

  • Medical Information: For non-emergency medical transport services, we may collect medical information, such as mobility limitations, and special requirements, to ensure the safety and comfort of our clients during transportation.

  • Usage Data: We may collect usage data, such as IP addresses, device information, browser type, and usage patterns, when clients interact with our website or mobile app.

2. How We Use Information:

  • We use personal information to provide transportation and courier services to our clients, including booking reservations, processing payments, and communicating with clients about their bookings.

  • Medical information is used solely for the purpose of ensuring the safety and well-being of our clients during non-emergency medical transport services.

  • Usage data is used to analyze trends, improve our website and mobile app, and enhance the overall user experience.

3. Information Sharing and Disclosure:

  • We do not sell, rent, or lease personal information to third parties for marketing purposes.

  • Personal information may be shared with trusted third-party service providers who assist us in providing transportation and courier services, such as payment processors, vehicle maintenance providers, and IT service providers.

  • We may disclose personal information in response to legal process, to comply with applicable laws, regulations, or governmental requests, or to protect the rights, property, or safety of IAMROYAL TRANSPORT LLC, our clients, or others.

4. Data Security:

  • We implement appropriate technical and organizational measures to safeguard the personal information we collect against unauthorized access, disclosure, alteration, or destruction.

  • Access to personal information is restricted to authorized employees and service providers who need to know the information to perform their duties.

5. Data Retention:

  • We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • We securely dispose of personal information when it is no longer needed, in accordance with our data retention policies and procedures.

6. Your Rights and Choices:

  • Clients have the right to access, correct, or delete their personal information held by IAMROYAL TRANSPORT LLC. Requests for access, correction, or deletion of personal information can be submitted to our Privacy Officer.

  • Clients have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions included in our communications or by contacting us directly.

7. Children's Privacy:

  • Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

8. Changes to This Privacy Policy:

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of any material changes to this Privacy Policy by posting the updated policy on our website or mobile app and updating the effective date.

9. Contact Us:

Effective Date: February 09, 2024